Business Accounts

Frequently Asked Questions (FAQs)

Who should open a business account?
Business accounts are intended for anyone who uses the RHETI in their organization to administer tests to others. The RHETI is widely used today in many professional environments and applications, including coaching/consulting, corporations, universities, healthcare, and religious/spiritual organizations.

How does it work?
Administering tests to others from your business account is very simple. Just pre-purchase the number of tests you require, and you will receive a spreadsheet containing one test code for each RHETI test you purchased. Assign and distribute one code to each test taker. When a test taker completes the RHETI, the test taker’s results are immediately sent to you, as the test administrator.

What’s the difference between individual codes and business codes?
Individual codes may be purchased and given away to others, but they will not be linked back to your and you will not have access to the test results. Individual codes expire in 90 days. Business codes are linked to your business account so that test takers’ results come directly to the test administrator. Business account codes expire in 180 days.

How much does it cost to open a business account?
Nothing! Opening a business account is absolutely free.

How do I open a business account?
Simply go to our business account registration page and enter your email address to begin. You will receive a confirmation email, and click the confirmation link to continue entering your information. Once your account registration is complete, you may purchase and begin using test codes immediately.

Can I add multiple names/email address to the account?
For security purposes, our system only allows one test administrator and email address per business account. For organizations that require multiple people to have access to a business account, we recommend a creating a user-neutral email address (i.e. enneagram@yourcompany.com) that multiple people may access.

How do I purchase test codes?
First, create/log in to your business account. Any time you are logged in, you may purchase test codes by clicking "Buy Now" or "New Order," or by clicking the shopping cart icon in the upper right corner of the screen.

Do you offer volume discounts?
Yes! We offer a range of volume discounts beginning at orders of 20 or more tests. Volume discounts are calculated on a per order basis.

How many times can I use a code?
Test codes are valid for one-time use only.

Do codes expire?
Business account test codes expire 180 days from the date of purchase.

How do I keep track of my codes/test takers?
When you order codes, they are sent to you in a spreadsheet for your convenience that you may use to keep track of your codes and test takers. Customers are responsible for tracking their own prepaid codes.

Who receives the test results?
Test results will be sent only to you, as the authorized test administrator. Test takers will not see their own results.

What is included in the test results?
The RHETI results come in PDF format and include a test taker’s scores for all nine types in a full-spectrum profile, as well as the Expanded Type Descriptions (of over 2,500 words each) for the top three scores. These type descriptions have been revised and updated to provide the most comprehensive type summaries available.